10/25/2023 0 Comments Airport inn address miles cityDisappointed and frustrated in their mediocre attempt to ‘fix’ the issue and manager’s bare minimum effort. Yes, I could have made more of a ‘stink’ about it with them, but I just wanted to get out of there. Manager did not come out to speak with us or apologize, and because we ‘pre-paid’ we were told there ‘wasn’t much they could do’ and gave us 2000 pts which they said was the equivalent of $50. He went to the back room to speak with manager who was in office. Upon checking out, I told the front desk worker AGAIN about the issue (they seemed to not have it on record) and reiterated that they REALLY needed to do something about it and that I had been told Tina would speak to the manager to see what they could do. I thought to myself (naively): at least this will probably be significantly discounted or refunded. After a long trip, you want to rest and relax, not breath in some disgusting smell all night. We were exhausted after a long drive, traveling with our dog and lots of stuff, and really didn’t want to have to go find another hotel especially with the possibility of not getting refunded. After speaking with front desk, we realized we could open the window so we did that until we went to sleep. Notified the front desk immediately upon entering the room (smell was THAT bad.) Front desk worker Tina was friendly/helpful and told us she would talk to manager but they couldn’t get us a different room bc hotel was fully booked. The only part of the room that did not smell, ironically, was the bathroom. Room 334 smelled terrible of mildew, or as my husband said upon waking in, ‘Smells like feet.’ As in hit with a wall of smell upon merely opening the door the room and somehow permeating throughout the entirety of the room. Hilton Grand Vacations Club on the Las Vegas StripĬlean-ish if you have no sense of smell.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hotels near Vintage and Rustics in Montana. Hotels near The Church of Jesus Christ of Latter-day Saints.
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